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AI-POWERED HOTEL MANAGEMENT & OPERATIONS

Your hotel’s AI workforce.

Otai connects hotel-specific AI systems with your people, channels, and technology. Helping you serve guests, automate workflows, coordinate operations, and build a smarter hotel.

Request a demo See how Otai works
O
Azure Bay HotelOnline
GOOD EVENING, ANNA

How can we make your stay better?

Hotel guideDiningRequest service
Could we have two more towels?
Of course. I’ve sent your request to housekeeping.
Message the hotel↑
GUEST REQUESTTwo extra towelsRoom 407
✓
TASK ROUTEDHousekeeping
Illustrative interface and sample data
GUEST EXPERIENCEHOTEL OPERATIONS

Our references

Hotels and brands we work with.

  • Sirius Town Residence & Spa
  • Club Hotel Rama
  • Sherwood Resorts & Hotels
  • Adalya Hotels
  • Ethno Belek
  • Crystal Hotels
  • Kilit Hospitality Group
  • Champion Holiday Village
  • Martı Hotels & Marinas
  • Belek Beach Resort Hotel
  • Bellis Deluxe Hotel
  • Akgün İstanbul Hotel
  • Der Inn Lara
All references
00 — THE OTAI JOURNEY

Meet your hotel’s AI workforce.

Otai connects guest communication, hotel services, staff action, and operational insight in one platform.

O
Azure Bay HotelOnline
GOOD EVENING, ANNA

How can we make your stay better?

Hotel guideDiningRequest service
Could we have two more towels?
Of course. I’ve sent your request to housekeeping.
Message the hotel↑
Illustrative interface and sample data
01 — Guest experience

Every guest, understood.

Guests ask naturally, receive multilingual answers, explore the hotel, and request service through Web or WhatsApp - no app required.

O
Azure Bay HotelOnline
GOOD EVENING, ANNA

How can we make your stay better?

Hotel guideDiningRequest service
Could we have two more towels?
Of course. I’ve sent your request to housekeeping.
Message the hotel↑
Illustrative interface and sample data
02 — FROM MESSAGE TO ACTION

A message becomes clear action.

Otai turns each request into a structured task with the right room, department, priority, and context.

oInboxTasksGuestsAnalytics
GUEST REQUESTRoom 407 · Anna Miller
GUEST MESSAGE

Could we have two more towels?

OTAI AI

Of course. I’ve sent your request to housekeeping.

TASK CREATEDDeliver two extra towelsHousekeeping · Normal priorityIn progress
Illustrative interface and sample data
03 — Staff operations

The right team sees what happens next.

Hotel teams manage conversations, tasks, ownership, and status from one connected operational view.

oInboxTasksGuestsAnalytics
GUEST REQUESTRoom 407 · Anna Miller
GUEST MESSAGE

Could we have two more towels?

OTAI AI

Of course. I’ve sent your request to housekeeping.

TASK CREATEDDeliver two extra towelsHousekeeping · Normal priorityIn progress
Illustrative interface and sample data
04 — RESERVATIONS & EXPERIENCES

From interest to a confirmed experience.

Guests discover and reserve dining and activities, while hotel teams manage availability, capacity, and demand from one platform.

oInboxTasksReservationsAnalytics
RESTAURANTThe Terrace
EXPECTED42
AVAILABLE18
OCCUPANCY70%
UPCOMING RESERVATIONS

19:00Anna Miller2 guests · Room 407Confirmed

19:15James Lee4 guests · Room 218Confirmed

19:30Sofia Klein2 guests · WebsitePending

Illustrative interface and sample data
05 —FEEDBACK & INSIGHTS

Every interaction becomes insight.

Surveys, conversations, task flow, and estimated time saved turn daily activity into a clearer management view.

oInboxTasksReservationsAnalytics
OVERVIEWGuest experience
MESSAGES2,840
AI RESOLUTION68%
TIME SAVED94h
SERVICE ACTIVITY
Guest questionsService tasks
Illustrative interface and sample data
SCROLL TO FOLLOW THE STAY
CONNECTED TO YOUR HOTEL STACK

One journey.
Every touchpoint.

Guest communication and hotel operations stay connected across channels and systems.

WhatsAppTelegramElektrawebRMOSSednaInstagramComing soonFacebookComing soon
READY TO SEE OTAI IN ACTION?

Better service starts
with one conversation.

Tell us about your hotel. We'll show you how Otai fits your team, tools, and guest journey.

Request your demo