FROM DISCOVERY TO RESERVATION

F&B & Restaurant Teams

Help guests discover dining options while teams manage availability, capacity, and reservation requests.

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Built around the way
hotel service really works.

01

Restaurant setup

Define slots, service capacity, and reservation availability.

02

In-chat requests

Let guests explore options during a natural conversation.

03

Reservation overview

Give staff a clear list of expected guests and booking details.

04

Arrival workflow

Check and admit reservations from a staff-facing flow.

From guest appetite to an expected arrival.

Connect restaurant discovery and reservation handling without positioning Otai as a payment or commerce platform.

  1. 01
    Show availability

    Present configured restaurant slots and capacity.

  2. 02
    Record the request

    Capture party, time, and relevant guest details.

  3. 03
    Welcome the guest

    Staff review reservations and manage arrival from a clear list.

THE OUTCOME

A smoother path from guest interest to arrival, with better visibility for the restaurant team.

Clarity across the propertyGeneral ManagerExplore One place to care for every guestGuest RelationsExplore Less routing, more welcomingFront Office & ReceptionExplore

See how Otai fits your hotel.

Request your demo