Connected to the hotel stack

Integrations

Connect Elektraweb, RMOS, or Sedna PMS with WhatsApp, Telegram, and your digital guest channels in one coordinated experience.

Connected hotel stack

Context in. Coordinated action out.

Otai connects guest communication to the systems and channels that already shape hotel operations.

01
Bring stay context
Connect supported PMS guest and reservation information.
02
Open the channels
Serve guests through WhatsApp, Telegram, website, and app experiences.
03
Align the workflow
Reduce duplicate entry and keep relevant teams informed.

What Otai enables

Connect hotel and stay context through Elektraweb, RMOS, or Sedna.

Use templates, guest journey messaging, and optional AI responses for inbound conversations.

Support staff onboarding and operational message routing through Telegram.

Extend Otai to Meta’s social messaging channels soon—both integrations are coming soon.

PMS connectivity

Bring essential hotel and stay context into guest communication and operational workflows.

Platform	Category	Connectivity	Status
Elektraweb	Cloud PMS	Guest, stay, and supported task workflows	Available
RMOS	Hotel PMS	Guest and stay data connectivity	Available
Sedna	Hotel PMS	Guest and stay data connectivity	Available

Integration scope can vary by property setup and PMS configuration. We confirm the exact workflow during onboarding.

THE OUTCOME

Less duplicated work and more relevant automation built around the systems your hotel already uses.

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