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User Agreement

Terms & Conditions

Service Scope

By utilizing Otai's AI solutions, users agree to adhere to all terms outlined herein. These solutions are designed specifically for hotels, short-term rentals, and bed&breakfasts, focusing on enhancing service quality and operational efficiency.

Payment & Billing Process

Our payment system is user-friendly, allowing clients to easily process transactions securely. Upon subscription to our services, users are required to provide current billing information, which will be used for recurring payment. All fees are clearly outlined and agreed upon before transaction completion. Clients are responsible for maintaining updated payment information to ensure uninterrupted service. Refunds may only be issued under specific circumstances as outlined, and additional fees may apply for late or returned payments. For inquiries regarding billing, please contact our support team.

Compliance with Legal Regulations

All users must comply with applicable laws and regulations when utilizing our services. Users are responsible for ensuring that their use of conciergo solutions does not infringe on any third-party rights or engage in illegal activities. Non-compliance may result in service termination without notice.

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